Franklin Tire & Auto Inc logoFranklin Tire & Auto Inc

Terms of Use

Franklin Tire & Auto Inc (doing business as Franklin Tire & Auto Inc, "we," "us," or "our") provides the website at http://www.franklinautoinc.com/ (the "Site"). These Terms of Use ("Terms") govern your access to and use of the Site and the related features we offer through it, such as online quoting, tire shopping, appointment requests, messaging, and payments.

Effective date / Last updated: July 3, 2026

By accessing or using the Site, you agree to these Terms and to our Privacy Policy (https://policies.tiretutor.ai/RGVhbGVyTm9kZToxNjUxMw/privacy), which is incorporated into these Terms by reference. If you do not agree, please do not use the Site.

1. About this Site and the services that power it

Our Site and several of the tools on it are provided by third-party technology partners. We are responsible for the Site we offer to you, but you should know that:

  • Our Site and its features are powered by TireTutor, our website and software platform provider. Depending on our package and the features enabled on this Site, TireTutor may provide our website, online quoting, scheduling, point-of-sale, payments, messaging, call handling and call recording, online tire and wheel/fitment tools, and similar services. Your use of TireTutor-powered features may also be subject to the TireTutor Terms of Use (https://tiretutor.com/terms-of-use) and TireTutor Privacy Policy (https://tiretutor.com/privacy-policy).
  • Where online tire shopping is offered on our Site, it may be provided through TIRESanytime®, an application from U.S. AutoForce. Your use of that feature is also subject to the TIRESanytime / U.S. AutoForce terms and privacy policy (https://www.usventure.com/terms-and-conditions/).
  • Where service or repair appointment booking is offered on our Site, it may be provided through RepairAnytime, an application from U.S. AutoForce. Your use of that feature is also subject to the RepairAnytime / U.S. AutoForce terms and privacy policy (https://www.usventure.com/terms-and-conditions/).

These partners maintain their own terms and policies. Where a third-party feature is governed by its provider's terms, those terms apply to that feature in addition to these Terms.

2. Who may use the Site

The Site is intended for adults. You must be at least 18 years old (or the age of majority in your state) to make a purchase, book service, or enter into a transaction through the Site. The Site is not directed to children under 13, and we do not knowingly allow children under 13 to use it (see the Children's section of our Privacy Policy). By using the Site, you represent that you meet these requirements and that the information you provide is accurate.

3. Accounts

If the Site offers accounts and you create one, you are responsible for keeping your credentials confidential and for all activity under your account. Notify us promptly of any unauthorized use. We may suspend or close accounts that violate these Terms.

4. Privacy

Your use of the Site is also governed by our Privacy Policy (https://policies.tiretutor.ai/RGVhbGVyTm9kZToxNjUxMw/privacy), which explains what information we collect, how we use and share it (including for follow-up and marketing), how calls may be recorded, and the privacy choices and rights available to you. Please review it.

5. Products, quotes, pricing, and availability

Where the Site shows products, prices, or quotes, that information is provided for convenience and may contain errors or change without notice. Quotes and online prices are estimates and are not a binding offer; final pricing, applicable fees, taxes, and availability are confirmed at the time of purchase or service. Tire and parts fitment depends on your specific vehicle, and you are responsible for confirming the correct product with us. Inventory is not guaranteed and may be sourced through our suppliers. We may correct errors, update information, or cancel an order or quote affected by an error, even after it is submitted.

6. Orders, payment, and taxes

Where the Site accepts orders or payment, submitting an order is an offer to purchase; an order is accepted only when we confirm it or provide the product or service. Payment is processed by our third-party payment processor, and by submitting payment information you authorize the applicable charges, including taxes and disclosed fees. We may decline or cancel orders, including for suspected error, fraud, or unavailability, and will arrange a refund of amounts paid for canceled orders as applicable. Returns, exchanges, and refunds are handled under our then-current policies and applicable law.

7. Appointments and services

Where the Site offers appointment booking or service requests, an appointment request submitted through the Site is a request, not a confirmed booking, until we confirm it. Service estimates are approximate and may change after inspection; we will seek your authorization before performing work that exceeds an authorized estimate where required. You are responsible for providing accurate vehicle information and for following any cancellation or no-show requirements we communicate.

8. Communications and consent

By providing your contact information, you agree that we may contact you about your quotes, orders, appointments, and inquiries, and—where permitted—send marketing communications.

  • Calls and recording. Where required, we provide notice that calls may be recorded, and continuing a call after that notice indicates your consent, as described in our Privacy Policy.
  • Text messages. If you opt in to text messages, message and data rates may apply; reply STOP to opt out or HELP for help. Consent to marketing texts is not a condition of any purchase.
  • Email. We send marketing emails, which include an unsubscribe link; you may still receive transactional messages needed to provide our services.
  • Electronic communications. You agree that we may provide notices, disclosures, and records (including transaction records) to you electronically, and that electronic agreements, confirmations, and records satisfy any requirement that they be in writing, to the extent permitted by law.

9. Acceptable use

You agree not to misuse the Site. You will not: use the Site for any unlawful purpose; attempt to gain unauthorized access to the Site or its systems; interfere with or disrupt the Site; scrape, harvest, or copy content except as normally permitted by a browser; introduce malware; or use the Site to infringe others' rights or to harass, defraud, or harm anyone.

10. Intellectual property

The Site and its content (text, graphics, logos, layout, and software), other than third-party and user content, are owned by us or our licensors (including TireTutor and U.S. AutoForce, as applicable) and are protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for your personal, non-commercial purposes. Trademarks and brand names on the Site are the property of their respective owners and may not be used without permission.

11. Reviews and submissions

If the Site lets you submit a review, comment, photo, or other content and you do so, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and reproduce it in connection with our business, and you represent that you have the right to submit it and that it is accurate and not unlawful. We may remove content at our discretion. We do not condition reviews on a positive rating, consistent with applicable law.

12. Third-party apps, services, and links

The Site relies on and links to third-party apps and services, including TireTutor (platform), our payment processor, analytics and advertising providers, call-tracking services, and—where enabled—U.S. AutoForce applications (TIRESanytime / RepairAnytime). Your use of those features may be governed by the third party's own terms and privacy policies, and we are not responsible for third-party websites, content, or practices. Please review their terms directly.

13. Disclaimers

The Site and its features are provided "as is" and "as available," without warranties of any kind, whether express or implied, to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure. Product and service warranties, where they apply, are provided separately (for example, by the manufacturer or under a written warranty we provide) and are not affected by this Site disclaimer. Some jurisdictions do not allow certain warranty exclusions, so some of these exclusions may not apply to you.

14. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising out of or relating to your use of the Site. Our total liability for any claim relating to the Site is limited to the amount you paid, if any, for the transaction giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of these may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

15. Indemnification

You agree to indemnify and hold harmless Franklin Tire & Auto Inc and its owners, employees, and service providers from claims, losses, and expenses (including reasonable attorneys' fees) arising out of your misuse of the Site or your violation of these Terms or of applicable law.

16. Dispute resolution and governing law

These Terms are governed by the laws of the State of AL, without regard to its conflict-of-laws rules. The state and federal courts located in AL will have jurisdiction over disputes relating to the Site or these Terms.

17. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above and, where required, provide additional notice. Your continued use of the Site after an update means you accept the revised Terms.

18. Termination

We may suspend or terminate your access to the Site at any time if you violate these Terms or to protect the Site, our customers, or our business. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.

19. Miscellaneous

These Terms, together with our Privacy Policy and any terms applicable to specific features, are the entire agreement between you and us regarding the Site. If any provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

20. Contact us

If you have questions about these Terms, contact us at:

Franklin Tire & Auto Inc 1975 East University Drive, Auburn, AL 36830 privacy@tiretutor.com +13348214572

These Terms of Use were generated from a template and are provided for convenience only. They are not legal advice. Franklin Tire & Auto Inc is responsible for confirming that these Terms accurately reflect its actual operations and comply with the laws of the states in which it operates, and for keeping them consistent with its Privacy Policy. Consult qualified counsel before publishing.